Overview

This programme will determine the principles of good care practice.  It will help employees understand what these principles mean in their day-to-day work

Outline programme

• Values and Rights: Individuality, Identity, Choice, Respect, Privacy, Dignity and Independence 
• Confidentiality – What is confidentiality?  Why is it important?
• Relationships – Understand how a relationship with a service user is different from other relationships and     understand the responsibilities and limits of relationships with service users
• Role of the worker – Understand the workers role in relation to the aims and values of the company
• Communication – Understand the various ways people communicate
• Personal Care – The importance of personal care
• The effect of receiving a service on the service user – self esteem, confidence, self worth and institutionalisation
• The effect of the service setting on the worker – institutionalisation

Other information

Designed for: All employees

Course duration: One day programme

New Directions Certificate Issued

Filed under Social Care